If you have any problems and a serial number check shows the drive is affected, please contact us. Note: The download utility will abort if it is not compatible with your current firmware revision. Note: The STORAGEBIRD XL-E and 35EV820 are not supported at this time. The download is a ZIP file which will have instructions on how to start the firmware update procedure.
Please verify your STORAGEBIRD external USB drive Seagate model number and serial number using the USB Drive List software.ĭownload: STORAGEBIRD External USB Drive Firmware If you have any problems and your drive matches one of the models listed in this article, and a serial number check shows the drive is affected, please contact us via email. To create a bootable floppy diskette simply double-click the downloaded file where you saved it and follow the prompts.Ĭlick here for the firmware update procedure. For instructions on how to create a bootable CD please see: How to burn an. EXE file which will create a bootable floppy disk. The download is an ISO image which will create a bootable CD or an. Select your model number from the list below to begin firmware file download: Please verify your drive model number, serial number, and firmware revision using the Drive Detect software. For other warranties on your product please consult the warranty documentation provided by your supplier.
Additional information on backing-up the contents of your drive can be found at Though this firmware upgrade to your product is a change to the product the terms and conditions of your Seagate warranty for the product will remain effective to its normal expiration. As Seagate does not warrant the data on your drive, in addition to regular back-ups, if possible, your data should be backed up before upgrading the drive firmware. If the firmware upgrade installation instructions are not followed properly the firmware upgrade could be data destructive and/or render your hard drive inoperable.
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